Frequently Asked Questions

Question #1:
Where can I buy these fans? I thought I could order them on-line?

We had hoped so too. Unfortunately, Home Depot will not allow us to sell any of these products online. Thus, the fans can only be purchased from Home Depot. The good news is that we are providing the links for some of them that can be ordered on line directly from Home Depot and shipped to your home.

Question #2:
I want to buy one of the Gossamer Wind Fan, but I am looking for something that doesn't have a remote for indoor use. Is there something like that?

Yes, the Gossamer Lighthouse has all aluminum construction (corrosion resistant) but still have the aerodynamic blades and no remote control. You can see them under the "Products" tab to the left.

More models may be available in the future.

Question #3:
While searching (for weeks) for a ceiling fan for our work/laundry/project room, I found exactly what I wanted at Home Depot. It was the 60" Gossamer Hampton Bay Industrial Model. Unfortunately, when we got it home we realized that it requires 10' clearance from the floor. I was disappointed. Can I install the Industrial fan indoors? It says that they must be installed on a 10 foot or greater ceiling?

It is possible. However, the reason for the caution is that the fan runs up to 240 RPM. The Industrial fans are completely fine at a lower level (8 ft ceiling) if you disable the highest speed (place a set screw on the control face) and do not run them in reverse. However, the user must make certain that the higher speeds are not used for reasons of safety. We assume no liability for those not observing this warning.

Question #4:
Can I wire the Callaway II and Windward fans so that the light kit is operated by a wall switch rather than by the remote control?

Not easy, but it can be done.

1. Take the fan down (if it's already up). Remove the light fixture and disconnect the down rod from the fan.
2. Straighten an insulated 14 Gage solid (not stranded) wire and feed it down through the down rod and the fan motor. (If you don't disconnect the down rod from the fan, you'll never get the wire fished past where two other wires bend at 90 degrees right below where the down-rod attaches).
3. Only leave about 2.5 inches of the 14 gauge wire sticking through the bottom of the fan motor. (There's not enough space to wad up any more excess wire between the bottom of the fan motor and the top of the light fixture.)
4. Re--attach the down rod and rehang the fan. At the ceiling box remake all the electrical connections with the new 14 gage wire going (of course) to the new wire from the wall switch that will control the light.
5. Clip the connector off the black wire of the fan attachment. Strip the wires and use an orange wire nut to connect the new 14 gage wire to the black wire from the light attachment. There may not be clearance for any wire nut larger than the orange size. (Don't leave the power on and the wall switches on when making this connection or you can be shocked). Plug in the white wire where it was plugged before.
6. Reinstall the light attachment. Be careful to curl the wires well so the don’t stick out of the little dimpled-in space provided for them.

Question #5:
Can I buy the aerodynamic blades to retrofit on my existing fan?

Not yet and this is not always the best idea. Each ceiling fan blades are set to a pitch with a motor with a given speed and torque. Not to mention different bracket types for installing them. Thus it is difficult to come up with a "one size fits all" blade to replace everything out there. So, the best suggestion is to purchase one of the available Gossamer models that are engineered to have compatible and reliable components.

Question #6:
Where can I get these fans? Are they only available at the Home Depot?

Yes, the fans are distributed exclusively to the Home Depot stores in the U.S. for direct retail sales. However, they can be ordered online here at this site. See the "Products" tab to the left.

Question #7:
How does dust accumulation on ceiling fans affect their performance?

Funny you should ask. Just like icing on an airplane wing, dust on a ceiling fan blade can hurt performance. The impact can be as much as a 10% loss of flow during operation over clean blades. Sarah, Danny Parker's daughter did an in depth science fair project to evaluate the impact of dust accumulation. You can see a representation of her work displayed here.

Question #8:
Can rechargeable batteries be used with the remote controls for the fans?

Yep. You'll need rechargeable AAA batteries. The Nickel-Metal Hydride (NiMH) types work best. They will have to be charged about twice a year, but the investment is a cost-effective one (payback in about three years) and you'll end shopping trips for batteries as well has enjoy peace of mind knowing that you're not contributing to the land fill.

Question #9:
Are there any new models?

Yes, there is the Antigua Plus, which looks like a tropical leaf, but was redesigned to have superior aerodynamics and also the attractive Windward III which has attractive up and down-lighting. See the illustrations below. The Antigua Plus is available at Home Depot . You can purchase the Windward III here on line.

Windward III

Prototype of Antigua Plus

Question #10:
I can't find the Callaway II in Home Depot stores anymore. What can I do to get one?

Hampton Bay (King of Fans) has discontinued the Callaway II model. Since the Callaway II was very popular we'd like to see these manufactured once again. Email John Bucher at JBucher@kingoffans.com to lobby him. Be nice.

Question #11:
How do I know what size fans I need in rooms in my home? And are there sizing recommendations?

Yes, the U.S. EPA Energy Star Ceiling Fans website has a nice sizing chart here:
http://www.energystar.gov/index.cfm?c=ceiling_fans.pr_ceiling_fans_basic...

We would suggest, based on the superior air moving efficiency of these fans that you use the very top end of the sizing requirements in the table, e.g. 400 square feet per fan for the Gossamer series. The Gossamer Industrial should be able to easily satisfy 500-600 square feet per fan at it highest speed.

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